Academy

Join our next webinars:


BlueVIS Masterclass 3.4 Advanced Soft sensors

Batch end detection. Learn how to utilize complex soft sensors to start the fed-batch feeding profile at the perfect time.
Oct 22 - Oct 22, 2024
11:30 am (CET – German time)

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BlueVIS Masterclass 3.5 Advanced Soft sensors - PID controlled RQ

Master the respiratory quotient and unlock the potential of PID controls to keep this critical process parameter stable in your process
Oct 24 - Oct 24, 2024
11:30 am (CET – German time)

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Maintenance

Maintenance

Each measuring device needs calibration and maintenance.
We recommend an annual maintenance plan for the sensors to ensure both, proper function and best accuracy. Here, we offer the service package Blue4Care. It offers a warranty extension for one year. As part of this package, we change all spare parts and components that are needed to maintain in perfect condition. Finally a factory calibration and quality control of the sensors is performed. Of course, you can also order a repair service on demand. The cost of such a service is depending on the work required to repair or check the device. An estimate can be requested.

While the sensor gets checked for malfunctions at our service department potential wear parts will be replaced and a factory recalibration will be done with certified quality gases.

Instructions for maintenance and service


Step 1

If you'd like to send us your sensor for service or annual maintenance please download the following RMA-form (pdf).

Step 2

Please complete the form and return it to our service team by e-mail:

E-mail to service team

Step 3

You will now receive the RMA number and valuable instructions for shipping.