Academy

Join our next webinars:


Measurement of dough parameters and yeast activity with YeastForce

Easy determination of dough parameters and raising power
Dec 01 - Dec 01, 2022
4:00 pm (CET – German time)

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Humidity in off-gas analysis- intended purpose and out- of-the-box application

Purpose of humidity in off-gas
Dec 15 - Dec 15, 2022
3:30 pm (CET – German time)

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Maintenance

Maintenance

Each measuring device needs calibration and maintenance.
We recommend an annual maintenance plan for the sensors to ensure both, proper function and best accuracy. Here, we offer the service package Blue4Care. It offers a warranty extension for one year. As part of this package, we change all spare parts and components that are needed to maintain in perfect condition. Finally a factory calibration and quality control of the sensors is performed. Of course, you can also order a repair service on demand. The cost of such a service is depending on the work required to repair or check the device. An estimate can be requested.

While the sensor gets checked for malfunctions at our service department potential wear parts will be replaced and a factory recalibration will be done with certified quality gases.

Instructions for maintenance and service


Step 1

If you'd like to send us your sensor for service or annual maintenance please download the following RMA-form (pdf).

Step 2

Please complete the form and return it to our service team by e-mail:

E-mail to service team

 

Step 3

You will now receive the RMA number and valuable instructions for shipping.