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Our service area provides helpful information and tips regarding services for gas sensors / analyser and software provided by BlueSens. Learn how our maintenance program Blue4Care works for you to keep your analyser up to date for many years for a reasonable price. Furthermore you can visit our FAQ area to get helpful hints for 24/7. 

Our FAQ-area

Offers help and answers around our sensors, software, accessories and maintenance.


Download our Teamviewer service tool for remote help and configuration of BlueSens software by our BlueSens service specialists.


Each measuring device needs calibration  and maintenance  to ensure proper functioning.
We recommend an annual maintenance plan for the sensors to ensure proper function and best accuracy. Here, we offer the service package Blue4Care. It offers a warranty extension for one year. As part of this package, we change all spare parts and components that are needed to maintain a mint condition. Lastly, a factory calibration and quality control of the sensors is done. Of course, you can order a repair service on demand. The cost of such a service is depending on the work required and can be requested by estimate.

While the sensor gets checked for malfunctions at our service department potential wear parts will be replaced and a factory recalibration will be done with certified quality gases.

Information about the maintenance service Blue4Care. (Download, PDF-File, 69KB). (Download, PDF-File, 69KB)


The New4Old program is a refund offer by BlueSens. Send in your old BCP-sensor to us and get 400 € off when buying a new BCP-sensor.

New4Old is a repurchase offer for older BCP-sensors. (see details)