Your questions - our answers!
What can I do with FermVis?
FermVis is a predecessor of BlueVis and was developed to monitor aerobic processes with our BCP sensors. In addition process parameters like CER, OUR or RQ are calculated for fermenters and shake flasks. If you have questions for the use of FermVis please contact our service team.
It is not possible to start a measurement
Maybe there is not an O2 and a CO2 sensor for each fermenter available. Please connect these sensors to FermVis and relate them to the corresponding fermenter.
A Sensor shows the value “comerr” and no data is shown?
This error could have two reasons:
- Power supply was interrupted due to a not well connected cable. Please check all cables (Connection to BACCom) and power supplies. Please keep in mind to wait 60 minutes after power loss. Afterwards the sensor will show normal values.
- If this doesn’t help maybe a defective sensor is the reason. Please get in contact with our service team.